UltimateDesk – Support Ticket System with Knowledge Base & FAQ
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Looking for your own Support System with Tickets, Knowledge Base & many more features ?
UltimateDesk is solution to create your own Ticket Support System where you can post unlimited articles, manage tickets, staff, agents with just few clicks
Table of Contents
- Doesn’t Require any monthly fees to maintain
- Responsive and user-friendly
- Easy to install and setup
- Allows to create Unlimited Tickets, Knowledge Base Articles, FAQ’s, Agents, Users & other staff members.
- Lifetime Updates
- Free Documentation
- Knowledge Base
- Auto Assign Tickets
- Customer Panel
- Agent Login
- Multi User System with Roles & Permissions
- Unlimited Users, Roles & Permissions
- Theme Customizations
- Customizable Home
- Powerful Dashboard
- Secured and Documented
- Knowledge Base
- Easy Setup
- Attach Documents
- Google ReCaptcha Support
- Responsive Design
- Support Custom Priorities
- Status based on Reply
- Canned Messages
Have any Suggestions or want to report any Bug ?? – Submit here
Get your own Support System Now !
# Version 1.2 - [fixed] multi language - [fixed] ticket search in customer panel - [fixed] confirm delete anything - [fixed] send test email - [fixed] email sent when ticket is created - [fixed] email sent to assigned agent when ticket is created and autoassigned - [fixed] email templates can be edited in settings # Version 1.1 - [fixed] fixed mobile responsivness issue - [fixed] pagination issue in tickets page in customer panel - [fixed] image upload issue in editors in admin panel - [fixed] admin login logo missing - [fixed] 500 error while adding knowledge base/articles/tickets after installation - [fixed] ticket view page title & date issue - [fixed] other reported bugs & errors # Version 1.0 - [new] initial release